-Shipping & Returns-

Delivery

Our swimwear for kids is delivered all over Europe, to the address indicated by the customer at the time of his order on the site. Orders to post office boxes are not processed.

Shipping costs appear distinctly before placing the order and then on the order form. They may vary according to the shipping methods chosen, the amount of the order and the place of destination of the products: in the event of a specific request from the customer concerning the conditions of packaging or transport of the ordered products, duly accepted in writing by L'IDEAL Pte Ltd, the related costs will be subject to additional specific invoicing, on a quote previously accepted in writing by the customer.

Please note that additional taxes may apply due to the customs services. These charges are payable by the customer. Please note that we cannot be responsible for these charges nor delays caused by customs.

Delivery prices

France

Free

Standard delivery

for every order

Europe

Free

Standard delivery

for every order over 130 euros

( from 5 to 10 euros if less )

The delivery of the goods must be made in the presence of the customer or a person designated by him to the recipient's address indicated in the order. At the time of delivery of the goods, the customer is responsible for checking that:

The number of packages delivered corresponds to the information in the transport document
The packaging is intact, undamaged, and unaltered, including the materials used to close the package.

The customer must immediately note the possible damage suffered by the packaging and / or the products or an error relating to the number of packages delivered or the non-conformity of the indications, by affixing a reserve of written control on the proof of delivery of the mail. After signing the delivery document, the customer cannot object to the external appearance of the delivery.

After this deadline and failing to comply with these formalities, the products will be deemed to be in conformity and free from any apparent defect and no claim may be validly accepted by L'IDEAL Pte Ltd. L'IDEAL Pte Ltd will replace as soon as possible and at its own expense, the products delivered whose apparent defects or lack of conformity have been duly proven by the customer.

Delivery time

Products are shipped from our warehouse within 48 hours of confirmation of availability and order pick-up. Delivery is made within 2 to 5 working days in France and 3 to 15 working days in Europe.

Orders are dispatched from Monday to Friday, except public holidays and national holidays. L'IDEAL Pte Ltd cannot be held responsible for unforeseeable delays in delivery. Except in cases of force majeure, the products are delivered within a maximum period of 30 (thirty) days from the day following the transmission of the order by the customer.

L'IDEAL Pte Ltd undertakes to use its best efforts to deliver the products ordered by the customer within the above-specified deadlines. However, these deadlines are given for information only and any possible overrun cannot give rise to any damages, withholding of the order by the customer. However, beyond this 30-day period, the customer is entitled to cancel the order. The sums paid by the customer will then be returned to him without delay, to the exclusion of any compensation or deduction.

Returns

Returns on any order placed on a thing for me e-commerce site ( www.athingforme.com ) are accepted within 14 days of the delivery date, provided that they are accompanied by the original invoice. Returned products are fully refunded and according to the same terms provided for the purchase.

In order to exercise your right of exchange or return of goods, you are required to communicate to us, at the following address: info.athingforme@gmail.com your decision to exchange or return one or more product (s) by means of an explicit declaration.

The products must be returned in their original condition, unused, not subject to washing and in their shipping packaging. All labels on the product upon delivery must be intact and attached to the product in their original position.

L'IDEAL Pte Ltd reserves the right to refuse the return of products which do not comply with the conditions mentioned in these general conditions. In this case, the goods are returned to the customer.

If an order consists of several products, the return of one or more product (s) must be made in a single shipment.

Please note that the information below is only applicable to purchases made on a thing for me e-commerce site ( www.athingforme.com ).

Risks and returns charges are the buyer's responsibility.

If you return your full order, we will refund the full amount of the order, except shipping costs, taxes and customs fees paid by the customer upon delivery.

To proceed with a return, please follow the procedure below:

Contact us via e-mail at info.athingforme@gmail.com to let us know of your decision, including the order number, description of the products you wish to return and the reason for this return.
Once we confirmed the return, we will send you a return form, which you should print and include In the package.
Carefully pack the item(s) in their original conditions and close the merchandise to be returned without forgetting to include the return form
Send the package with the courier of your choice. You are done!

The bank account used for the original payment is credited within 2 to 3 weeks after the date of return of the shipment. A confirmation email is sent when the return is validated and processed.

Exchanges

Refunds

We are unfortunately unable to make a simple exchange. If you wish to purchase an item in a different size, design or color, please place another order on the eshop.

You will receive a message once your return arrives in our warehouse and another letting you know when the refund has been made. Please allow up to 14 days working days for our office to process your return package.